[#CRM-6778] Add Case Subject and modify UI

CiviCRM

Add Case Subject and modify UI

Created: 03/Sep/10 01:49 AM Updated: 25/Oct/10 09:20 AM

Component/s:

CiviCase

Affects Version/s:

3.2.2

Fix Version/s:

3.4.0

Time Tracking:

Not Specified

Description

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As posted on the forum (http://forum.civicrm.org/index.php?topic=14947), it'll be good to have a Case Subject to make cases easier to identify at a glance.

Suggestions are:
    * insert the subject into the "subject" field in the case table (so it becomes both a Case subject and a Open Case activity subject)
    * show the Case subject on the Dashboard pages, preferably between the Client and Status
    * in the Case Summary, merge Case Type and Status in the same way the contact and phone number currently is, and insert a new column for Case Subject after the Case Type/Status column

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Kurund Jalmi added a comment - 03/Sep/10 05:40 AM

If this is critical to you, please consider submitting patch..

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Stephen Chang added a comment - 03/Sep/10 05:47 AM

I believe this was to be assigned to Rui for him to work on. Can you reassign please? I can't seem to do it. Thanks.

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David Greenberg added a comment - 03/Sep/10 05:40 PM

Feedback from other CiviCase stakeholders on this was positive. There's some concern about the limited horizontal space on the Case "selector" (i.e. the table which lists cases on the Dashboard, Find Cases results and contacts' Cases tab). The only solutions I've thought of so far is so reduce the width of the "actions" column by moving "Assign to Another Client" into a "more" pop-up (altho we don't usually do that for action sets that have less than 4 items). Also could consider shortening action titles:

Assign to Another Client -> Reassign (altho this is potentially confusing since folks might think "reassign case manager ... " etc. so maybe you can think of a better short title)
Manage Case -> Manage

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Priya Prajapati added a comment - 25/Oct/10 09:20 AM

checked in r30329