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michaelmcandrew Michael McAndrew added a comment -

Adding to QA for 4.4 release

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michaelmcandrew Michael McAndrew added a comment - Adding to QA for 4.4 release
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jchester Joanne Chester added a comment -

The only part left to QA is the final few paragraphs delineated by ***

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jchester Joanne Chester added a comment - The only part left to QA is the final few paragraphs delineated by ***
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lpkb Laryn - CEDC.org added a comment -

I finished proofing the last paragraphs, but I wasn't sure about the accuracy of the final block of text:
"How can I make sure a contact doesn't receive any emails?
The only way to fully guarantee this is to remove all email addresses from the contact's record. However, the contact will not be able to log in to your website. "

During which cases would someone who had opted out, was set to 'Do not email' and was blocked from receiving scheduled reminders still get an email? Should we clarify or explain such a case?

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lpkb Laryn - CEDC.org added a comment - I finished proofing the last paragraphs, but I wasn't sure about the accuracy of the final block of text: "How can I make sure a contact doesn't receive any emails? The only way to fully guarantee this is to remove all email addresses from the contact's record. However, the contact will not be able to log in to your website. " During which cases would someone who had opted out, was set to 'Do not email' and was blocked from receiving scheduled reminders still get an email? Should we clarify or explain such a case?
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jchester Joanne Chester added a comment -

'User error' would be the only way, but then users do make errors.

Someone could set up a scheduled reminder and forget to limit recipients to those in the "OK to email" group.
Someone would ignore do not email and the red email address, click on the email address and send an email outside of civicrm but still coming from the organisation.

Either could happen, so IMO removing the email address is the only way to guarantee they don't.

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jchester Joanne Chester added a comment - 'User error' would be the only way, but then users do make errors. Someone could set up a scheduled reminder and forget to limit recipients to those in the "OK to email" group. Someone would ignore do not email and the red email address, click on the email address and send an email outside of civicrm but still coming from the organisation. Either could happen, so IMO removing the email address is the only way to guarantee they don't.
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lpkb Laryn - CEDC.org added a comment -

Okay, I'm marking this complete. Here's how I ended up on that last paragraph to try to clarify:

How can I make sure a contact doesn't receive any emails?
Due to user error, there is always a chance that someone could change CiviCRM settings incorrectly or manually misuse an email address. The only way to fully guarantee that a contact doesn't receive any emails is to remove all email addresses from the contact's record. However, in this case the contact would not be able to log in to your website.

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lpkb Laryn - CEDC.org added a comment - Okay, I'm marking this complete. Here's how I ended up on that last paragraph to try to clarify: How can I make sure a contact doesn't receive any emails? Due to user error, there is always a chance that someone could change CiviCRM settings incorrectly or manually misuse an email address. The only way to fully guarantee that a contact doesn't receive any emails is to remove all email addresses from the contact's record. However, in this case the contact would not be able to log in to your website.