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  1. CiviCRM
  2. CRM-10061

Advanced search display as case with filter on activities doesn't work (total != list & list incorrect)

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Won't Fix
    • Affects Version/s: 4.1.1
    • Fix Version/s: Unscheduled
    • Component/s: None
    • Labels:
      None
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      /civicrm/contact/search/advanced

      Steps to reproduce (you need civicase enabled)

      Choose the new option to display the result as cases (it opens the block to filter by case)
      Open the block to filter by activity
      Choose some activity types (that are used by case) and search

      The total is the number of activities (not case)
      The list of case contains duplicates, way less than the number total displayed. It seems to miss some cases too.

      Given the complexity of the search (display case but filter on activities), I'm not that surprised it doesn't work. Is this a bug on something that is supposed to work or is this the UI exposing options that aren't meant to work?

      What are the rules on what filter you can apply based on what entity you display as result?

      Is this simply a matter of bulletproofing the UI and (for instance) not displaying the activity search block if you select to display by case?

      X+

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            • Assignee:
              Unassigned
              Reporter:
              xavier xavier dutoit
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              Dates

              • Created:
                Updated:
                Resolved: