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  1. CiviCRM
  2. CRM-11221

Authorize returns error on membership additional contribution, but processes card anyway

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.2.6
    • Fix Version/s: 4.2.7
    • Component/s: CiviContribute
    • Labels:
      None

      Description

      Using Authorize.net, following contribution page settings:

      1. Contribution Amounts section enabled

      2. Allow other amounts

      3. Require Membership Signup

      4. Separate Membership Payment

      Combine to generate the following error upon submission to Authorize.net "require a valid amount" when a membership is selected but no 'additional contribution' is entered.

      Turning off option #1, #2 and #4 allows a successful transaction.

      Because of the error, it appears to the transaction was failed, but in fact the transaction was a success and the credit card was charged. This resulted in several repeated transactions and great confusion in our instance.

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            • Assignee:
              yashodha Yashodha Chaku
              Reporter:
              stoob Stoob
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              • Created:
                Updated:
                Resolved: