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  1. CiviCRM
  2. CRM-12672

Scheduled reminders for memberships not fired

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 4.3.3
    • Fix Version/s: 4.3.4
    • Component/s: CiviMember
    • Labels:
      None

      Description

      See also http://forum.civicrm.org/index.php/topic,28794.0.html

      When I set up scheduled reminders for membership expiration 1 month in advance or 0 days (same day), no mail is being sent or is an entry added in civicrm_action_log, on both Mac (test) and Linux (live) servers. Both databases have been set up independently, but fed with the same membership data, but also after adding some test membership records and additional reminders I don’t get any reminders. I use crontab with cli.php, but I also tried to execute it from the Scheduled Reminders page.

      The job finishes always with so-called “success”:
      ______________________________________________________
      Date Job Name Command/Job Status/Additional Information
      2013-05-20 16:30:02 Send Scheduled Reminders
      0
      Summary
      Finished execution of Send Scheduled Reminders with result: Success (1)
      Details

      Parameters parsed (and passed to API method):
      a:1:

      {s:7:"version";i:3;}

      Full message:
      Finished execution of Send Scheduled Reminders with result: Success (1)
      2013-05-20 16:30:02 Send Scheduled Reminders
      0
      Summary
      Starting execution of Send Scheduled Reminders
      Details

      Parameters parsed (and passed to API method):
      a:1:

      {s:7:"version";i:3;}

      Full message:
      Starting execution of Send Scheduled Reminders

      ______________________________________________________

      Is there any version of CRM/Core/BAO/ActionSchedule.php with more comments? Then I could more easily help in finding the problem.

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            • Assignee:
              yashodha Yashodha Chaku
              Reporter:
              maclake Jens-Erik Weber
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              Dates

              • Created:
                Updated:
                Resolved: