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  1. CiviCRM
  2. CRM-13228

Provide a user friendly 'fatal error' page for Public (front-end) pages

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Incomplete
    • Affects Version/s: 4.4.0
    • Fix Version/s: Unscheduled
    • Component/s: None
    • Labels:
      None
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      When users are linked to event info, event registration, online contribution, profile and petition pages with incomplete URLs, we currently give a Fatal Error screen which is not user-friendly. We should change this behavior to detect an is_public page or form and give a user-friendly "attractive" page which ideally helps the user find the desired page (or at least a nice link back to the CMS home page). We should be able to detect whether they were trying to register for an event, make a contribution etc and tailor the message a bit for each case.

      — Original Post - issue title was: We should improve the error message on events with no id in the url —
      In googling for 'civicrm event could not find a valid value for id' (CRM-11992) I found an awful lot of CiviCRM pages indexed by google. I think people going to - eg. -'civicrm/event/register' should get a more graceful error message & even if backtrace is enabled it shouldn't show in this instance

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            • Assignee:
              dgg David Greenberg
              Reporter:
              eileen Eileen McNaughton
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              Dates

              • Created:
                Updated:
                Resolved: