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  1. CiviCRM
  2. CRM-15481

Scheduled Reminders job failure with event reminders

    Details

    • Documentation Required?:
      None

      Description

      Running a scheduled reminder on an event is throwing 1 or 2 different fatal errors:

      ---- original post —
      CiviCRM 4.5.2 running on WordPress 4.0.
      When attempting to run the Send Scheduled Reminders (send_reminder) with an event reminder, the following is found in the job log:

      0
      Summary
      Finished execution of Send Scheduled Reminders with result: Failure, Error message: A fatal error was triggered
      Details

      Parameters parsed (and passed to API method):
      a:1:

      {s:7:"version";i:3;}

      Full message:
      Finished execution of Send Scheduled Reminders with result: Failure, Error message: A fatal error was triggered

      The following information is in the server log file:

      Oct 17 13:38:17 [info] $Fatal Error Details = Array
      (
      [message] =>
      [code] =>
      )

      Oct 17 13:38:17 [info] $backTrace = #0 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/Error.php(328): CRM_Core_Error::backtrace("backTrace", TRUE)
      #1 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php(946): CRM_Core_Error::fatal()
      #2 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/FinancialTrxn.php(103): CRM_Core_DAO::getFieldValue("CRM_Contribute_BAO_Contribution", NULL, "financial_type_id")
      #3 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Contribute/BAO/Contribution.php(3366): CRM_Core_BAO_FinancialTrxn::getBalanceTrxnAmt(NULL)
      #4 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/ActionSchedule.php(811): CRM_Contribute_BAO_Contribution::getPaymentInfo("10", "event")
      #5 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/BAO/ActionSchedule.php(1373): CRM_Core_BAO_ActionSchedule::sendMailings(3, "20141017133817")
      #6 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/api/v3/Job.php(188): CRM_Core_BAO_ActionSchedule::processQueue(NULL, (Array:2))
      #7 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/Civi/API/Provider/MagicFunctionProvider.php(86): civicrm_api3_job_send_reminder((Array:1))
      #8 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/Civi/API/Kernel.php(95): Civi\API\Provider\MagicFunctionProvider->invoke((Array:9))
      #9 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/api/api.php(25): Civi\API\Kernel->run("job", "send_reminder", (Array:1), NULL)
      #10 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/JobManager.php(145): civicrm_api("job", "send_reminder", (Array:1))
      #11 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/JobManager.php(124): CRM_Core_JobManager->executeJob(Object(CRM_Core_ScheduledJob))
      #12 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Admin/Page/Job.php(156): CRM_Core_JobManager->executeJobById("8")
      #13 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/Page/Basic.php(182): CRM_Admin_Page_Job->browse(NULL, NULL)
      #14 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Admin/Page/Job.php(139): CRM_Core_Page_Basic->run()
      #15 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(331): CRM_Admin_Page_Job->run((Array:3), NULL)
      #16 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(75): CRM_Core_Invoke::runItem((Array:13))
      #17 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php(52): CRM_Core_Invoke::_invoke((Array:3))
      #18 /home/montgomery/www/www/wp-content/plugins/civicrm/civicrm.php(506): CRM_Core_Invoke::invoke((Array:3))
      #19 [internal function](): CiviCRM_For_WordPress->invoke("")
      #20 /home/montgomery/www/www/wp-includes/plugin.php(505): call_user_func_array((Array:2), (Array:1))
      #21 /home/montgomery/www/www/wp-admin/admin.php(212): do_action("toplevel_page_CiviCRM")
      #22

      {main}

      Steps the reproduce:

      Create an event dated to start one week in the future.
      Configured a scheduled reminder for the event set to be sent one week before event start date.
      Register a contact for the event.
      Execute the send_reminder job.

      More information can be found here http://forum.civicrm.org/index.php/topic,34506.0.html

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            • Assignee:
              monish.deb Monish Deb
              Reporter:
              mdatcher Matthew Datcher
            • Votes:
              1 Vote for this issue
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              Dates

              • Created:
                Updated:
                Resolved: