Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Cannot Reproduce
    • Affects Version/s: 4.5.5, 4.5.7, 4.5.8
    • Fix Version/s: None
    • Labels:
    • Documentation Required?:
      None

      Description

      What you did:

      (1) Attempted to create a membership/contribution page for a fully built out and configured Joomla environment. After configuring the membership setup, I went to create the Joomla menu entry for that contribution page. Joomla > Menu > New: entered title, selected CiviCRM > Contribution Page. Image 1 was the result.

      (2) After trying a variety of ways to narrow down whether the problem was Joomla or CiviCRM, I finally built an entirely clean Joomla environment (nothing but the core distribution) with a core CiviCRM distribution. I created the membership page in the same way, created a menu entry (successful in this case), then attempted to access that menu entry from the Joomla front end: Image 2 was the result.

      I've been able to recreate this basic scenario/failure more than a dozen times all with one or the other results above on two different but similarly configured servers. I believe both problems are actually related to one another.

      Methodology:
      Installed Joomla core, completed rudimentary configuration.
      Added CiviCRM core via Joomla extension install.
      completed CiviCRM Installation checklist
      created a new membership type
      created a new membership price list
      created a custom profile (added 2 fields to the name and address template and reordered fields)
      created a dummy payment processor
      created a contribution/membership page using the previous elements.

      in case 1: Joomla> Menu > Main Menu > New: entered title, selected CiviCRM > Contribution Page. Image 1 was the result.

      in case 2: Joomla> Menu > Main Menu > New: entered title, selected CiviCRM > Contribution Page, selected Membership contribution page. Switch to front end, click on newly created menu entry for Membership. Image 2 was the result.

      I can recreate similar failures when attempting to create Joomla menus for 11 of the 14 possible civicrm joomla menu options listed. The only entries that didn't 'crash' were: (a) CRM Dashboard, (b) Event Listing, and (c) Mailing List Subscription.

      As suggested in various CiviCRM documents, I was going to try and recreate this on the Joomla/CiviCRM demo system, but it doesn't allow for menu creations, which is where the problem shows up.

      Environment:
      CiviCRM 4.5.8 (and 4.5.5, 4.5.7)
      Joomla 3.4 (and 3.3.6)
      Firefox 36.0.1, Internet Explorer 11, Chrome 41.0
      PHP 5.4.38
      MySQL: 5.5.40-36.1

        Attachments

        1. civibug_ok.png
          114 kB
          Steve Bihler
        2. civibug3.png
          90 kB
          Steve Bihler
        3. civimenubug1.png
          98 kB
          Steve Bihler
        4. civimenubug2.png
          143 kB
          Steve Bihler

          Activity

            People

            • Assignee:
              Unassigned
              Reporter:
              lajes Steve Bihler
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              Dates

              • Created:
                Updated:
                Resolved: