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  1. CiviCRM
  2. CRM-16073

Reply Tracking DMARC issues

          Details

          • Type: Bug
          • Status: Open
          • Priority: Trivial
          • Resolution: Unresolved
          • Affects Version/s: 4.4.12
          • Fix Version/s: Unscheduled
          • Component/s: CiviMail
          • Labels:
            None
          • Versioning Impact:
            Patch (backwards-compatible bug fixes)
          • Documentation Required?:
            None

            Description

            We recently had an issue whereby a reply that was going to a @yahoo.com email address bounced when we had the reply tracking on for a particular mailing. (Email was being forwarded by an office server as well). The bounce messaged suggested this was because of Yahoo's DMARC rules. This is not too unsurprising given that the from email would have been different to both the Civi Server and the office Server DNS record and IP address.

            I note that Mailman has run into same / similar issue see here for their solutions http://wiki.list.org/DEV/DMARC. Wrapping it so that it comes from the Civi Server would at least do some good I think.

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                  • Assignee:
                    Unassigned
                    Reporter:
                    seamuslee Seamus Lee
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                    Dates

                    • Created:
                      Updated: