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  1. CiviCRM
  2. CRM-16181

Email reciepts for contributions being marked as sent but are not sending.

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Critical
          • Resolution: Fixed/Completed
          • Affects Version/s: 4.5.4, 4.5.5, 4.5.6, 4.5.7, 4.5.8
          • Fix Version/s: 4.6.3
          • Component/s: CiviContribute, Core CiviCRM
          • Labels:
            None
          • Documentation Required?:
            None

            Description

            Configuration:
            CiviCRM 4.5.4 on WordPress 4.1 using SMTP and Mandrill as sending framework.
            Contribution form URL: https://crm.globalvoicesonline.org/?page_id=41
            Contribution form is set to send email receipts: See Attached
            Test emails and system emails send perfectly fine.
            Email reciepts are marked as sent but are never queued and don't show up in Mandrill log or outbox: See attached
            Referred to Web Access for troubleshooting and they indicated a core bug.

              Attachments

              1. Contribution Record.JPG
                64 kB
                Nathan Porter
              2. email setting.JPG
                47 kB
                Nathan Porter

                Activity

                  People

                  • Assignee:
                    kurund Kurund Jalmi
                    Reporter:
                    nathan.porter Nathan Porter
                  • Votes:
                    1 Vote for this issue
                    Watchers:
                    4 Start watching this issue

                    Dates

                    • Created:
                      Updated:
                      Resolved: