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  1. CiviCRM
  2. CRM-17673

Update recurring billing details: update page fails

    Details

    • Documentation Required?:
      None
    • Funding Source:
      Core Team Funds

      Description

      The email receipt for recurring contributions includes a link that says “You can update billing details for this recurring contribution by visiting this web page.”

      The link URL is:
      http://domain.org/index.php?q=civicrm/contribute/updatebilling&reset=1&coid=XXXXX&cs=b2412b62c648bb4717ce9198ed4da14f_1449271458_inf

      Where coid is the contribution ID of the most recent payment of the recurring contribution.

      For an active recurring contribution, you can go to this page, enter billing info, and hit save. Then it loads a blank page and the updates are not saved. Although the browser shows 500 error, no error appears in CiviCRM.log or server error_log

      The URL of the blank page is http://domain.org/civicrm/contribute/updatebilling

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            • Assignee:
              jitendra.purohit Jitendra Purohit
              Reporter:
              ehbk Eliet Henderson
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              Dates

              • Created:
                Updated:
                Resolved: