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  1. CiviCRM
  2. CRM-17696

credit card charge shows $0 in civicrm

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 4.6.10
    • Fix Version/s: None
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      I am currently having an issue that I believe is due to updating to 4.6.10 a few days back. When I process an offline membership via Submit Credit Card Membership the fee & net amount fields insert a value of $0.00 into the database (prior to the civi update it wrote NULL). CiviCRM forces the total contribution amount to not exceed the fee & net amount, causing the total amount to be $0.00 in CiviCRM after the card is charged (card is charging properly with PayPal Pro). So far I have been manually fixing all offline membership registrations manually through phpmyadmin.

      This causes a few issues:
      1) when we process a membership in civicrm with a live credit card the card gets charged but the contribution in civicrm shows $0.
      2) the email receipt getting sent out shows as $0, since this gets sent out after the data is inserted into the civi database.

      Everything appears to be working normally through the front end contribution/membership registration pages.

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            • Assignee:
              Unassigned
              Reporter:
              mark-rodgers Mark Rodgers
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              Dates

              • Created:
                Updated:
                Resolved: