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  1. CiviCRM
  2. CRM-17769

Protection against multiple submits on contributions page - when JavaScript is NOT enabled

    Details

    • Type: Bug
    • Status: Open
    • Priority: Major
    • Resolution: Unresolved
    • Affects Version/s: 4.6.10
    • Fix Version/s: Unscheduled
    • Component/s: CiviContribute
    • Labels:
      None
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      If JavaScript is not enabled (and from the number of times we run into this issue on a large instance) that still happens more than one may think - then clicking the Make Contribution button results in multiple charges on a person's credit card (4 x $50 in our most recent real-life scenario - all with the same invoice ID) - and 1 contribution $50 to be recorded in CiviCRM (CiviCRM only records one as the invoice ID is the same). It's not just a reconciliation issue - it's embarrassing to have to refund a donor for processing the transaction 4 times instead of 1. I've been able to reproduce this on Safari/Javascript disabled.

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            • Assignee:
              Unassigned
              Reporter:
              KarinG KarinG
            • Votes:
              1 Vote for this issue
              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated: