Details
-
Type: Bug
-
Status: Open
-
Priority: Major
-
Resolution: Unresolved
-
Affects Version/s: 4.6.10
-
Fix Version/s: Unscheduled
-
Component/s: CiviContribute
-
Labels:None
-
Versioning Impact:Patch (backwards-compatible bug fixes)
-
Documentation Required?:None
-
Funding Source:Needs Funding
Description
If JavaScript is not enabled (and from the number of times we run into this issue on a large instance) that still happens more than one may think - then clicking the Make Contribution button results in multiple charges on a person's credit card (4 x $50 in our most recent real-life scenario - all with the same invoice ID) - and 1 contribution $50 to be recorded in CiviCRM (CiviCRM only records one as the invoice ID is the same). It's not just a reconciliation issue - it's embarrassing to have to refund a donor for processing the transaction 4 times instead of 1. I've been able to reproduce this on Safari/Javascript disabled.