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  1. CiviCRM
  2. CRM-17779

Authorize.Net payments held for fraud detection aren't logged in CiviCRM

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.6.11, 4.7
    • Fix Version/s: 4.7.9
    • Component/s: CiviContribute
    • Labels:
    • Documentation Required?:
      None
    • Funding Source:
      Paid Issue Queue
    • Payment Status:
      Paid

      Description

      Authorize.Net offers a fraud detection feature that allows you to manually approve (from within Authorize.Net) any payment above a certain dollar amount.

      When a donor gives above that amount, the CiviCRM log records:

      {{[info] Could not find an entry for x_subscription_id
      
      [info] $error data = Array
      (
          [error_code] => 0
      )
      
      [info] $REQUEST = Array
      (
          [x_response_code] => 4
          [x_response_reason_code] => 252
          [x_response_reason_text] => Your order has been received. Thank you for your business!
          [x_avs_code] => P
          [x_auth_code] =>
          etc.
      )}}

      It would be ideal if such transactions were logged as "Pending (Incomplete)" rather than not logged at all.

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            People

            • Assignee:
              monish.deb Monish Deb
              Reporter:
              palantejon Jon K Goldberg
            • Votes:
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              Watchers:
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              Dates

              • Created:
                Updated:
                Resolved:

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