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  1. CiviCRM
  2. CRM-18189

CiviCase: Send a copy for E-mail Activity

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Trivial
    • Resolution: Incomplete
    • Affects Version/s: 4.7.3
    • Fix Version/s: None
    • Component/s: CiviCase
    • Labels:
    • Documentation Required?:
      User and Admin Doc
    • Funding Source:
      Needs Funding

      Description

      Please add the "Send a copy" block to the E-mail activities in CiviCase. Currently, when adding an activity, such as a phone call or meeting, I can choose to "Send a copy" to multiple Case Roles. However, that block does not appear when adding an E-mail activity to a Case. There are a number of instances where an e-mail needs to be sent to a number of Roles on a Case. With the current setup, at least from what I can find, there is a much higher chance I will unwittingly omit a Role or worse, send it to someone not associated with the case in question.

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            • Assignee:
              Unassigned
              Reporter:
              gharris G H
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              Dates

              • Created:
                Updated:
                Resolved: