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  1. CiviCRM
  2. CRM-19016

Order mail processing by contact type to let individuals take precedence

    Details

    • Type: Improvement
    • Status: In Quality Assurance
    • Priority: Trivial
    • Resolution: Unresolved
    • Affects Version/s: 4.7
    • Fix Version/s: 4.7.15
    • Component/s: CiviMail
    • Labels:
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Sprint:
      4.7.14 Mail
    • Funding Source:
      Contributed Code

      Description

      When sending mass mailings some groups may contain organizations and individuals. If a pair of them share the same mail address (let's say »office@school.org«) and deduping is engaged, either the organization or the person will receive the mailing by random. But those emails may differ by token substitutions and thus greeting phrases. The organization would get an impersonal opening like »dear sirs and madams« while the person would get a personal salutation like "Dear Jane Doe". A team like a school's teaching stuff working with a shared email account would know to whom the mail concerns if we could guarantee that the persons get served first.

      See PR9255

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            • Assignee:
              michaelmcandrew Michael McAndrew
              Reporter:
              nielo Niels Heinemann
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              Dates

              • Created:
                Updated: