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  1. CiviCRM
  2. CRM-19131

Inbound email activities may not work if originating email is unrecognised

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Trivial
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.6.15
    • Fix Version/s: 4.7.11
    • Component/s: None
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Contributed Code

      Description

      Observed on CiviCRM 4.6.15 but likely to affect others.

      In _civicrm_api3_deprecated_activity_buildmailparams() we use $result['from']['id'] for the contact ID of the activity source.

      If this value is not an integer, the generated SQL is invalid. CiviCRM will throw an exception and discard this inbound email.

      Jul 26 04:07:10  [info] $backTrace = #0 /srv/www/example/example.org/sites/all/modules/civicrm/CRM/Core/Error.php(897): CRM_Core_Error::backtrace("backTrace", TRUE)
      #1 [internal function](): CRM_Core_Error::exceptionHandler(Object(DB_Error))
      #2 /srv/www/example/example.org/sites/all/modules/civicrm/packages/PEAR.php(931): call_user_func((Array:2), Object(DB_Error))
      #3 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB.php(976): PEAR_Error->PEAR_Error("DB Error: syntax error", -2, 16, (Array:2), "\nSELECT  count(*)\n
       FROM  civicrm_contact\n WHERE  id IN ( ) [nativecode=10...")
      #4 /srv/www/example/example.org/sites/all/modules/civicrm/packages/PEAR.php(564): DB_Error->DB_Error(-2, 16, (Array:2), "\nSELECT  count(*)\n  FROM  civicrm_contact\n WHE
      RE  id IN ( ) [nativecode=10...")
      #5 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/common.php(1905): PEAR->raiseError(NULL, -2, NULL, NULL, "\nSELECT  count(*)\n  FROM  civicrm_contac
      t\n WHERE  id IN ( ) [nativecode=10...", "DB_Error", TRUE)
      #6 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/mysql.php(895): DB_common->raiseError(-2, NULL, NULL, NULL, "1064 ** You have an error in your SQL s
      yntax; check the manual that correspon...")
      #7 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/mysql.php(328): DB_mysql->mysqlRaiseError()
      #8 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/common.php(1216): DB_mysql->simpleQuery("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  id IN
      ( )")
      #9 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/DataObject.php(2442): DB_common->query("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  id IN (
       )")
      #10 /srv/www/example/example.org/sites/all/modules/civicrm/packages/DB/DataObject.php(1634): DB_DataObject->_query("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  i
      d IN ( )")
      #11 /srv/www/example/example.org/sites/all/modules/civicrm/CRM/Core/DAO.php(321): DB_DataObject->query("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  id IN ( )")
      #12 /srv/www/example/example.org/sites/all/modules/civicrm/CRM/Core/DAO.php(1222): CRM_Core_DAO->query("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  id IN ( )", T
      RUE)
      #13 /srv/www/example/example.org/sites/all/modules/civicrm/api/v3/Activity.php(383): CRM_Core_DAO::singleValueQuery("\nSELECT  count(*)\n  FROM  civicrm_contact\n WHERE  id IN ( )")
      #14 /srv/www/example/example.org/sites/all/modules/civicrm/api/v3/Activity.php(62): _civicrm_api3_activity_check_params((Array:8))
      #15 /srv/www/example/example.org/sites/all/modules/civicrm/Civi/API/Provider/MagicFunctionProvider.php(89): civicrm_api3_activity_create((Array:8))
      #16 /srv/www/example/example.org/sites/all/modules/civicrm/Civi/API/Kernel.php(96): Civi\API\Provider\MagicFunctionProvider->invoke((Array:9))
      #17 /srv/www/example/example.org/sites/all/modules/civicrm/api/api.php(23): Civi\API\Kernel->run("activity", "create", (Array:8), NULL)
      #18 /srv/www/example/example.org/sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php(258): civicrm_api("activity", "create", (Array:8))
      #19 /srv/www/example/example.org/sites/all/modules/civicrm/CRM/Utils/Mail/EmailProcessor.php(111): CRM_Utils_Mail_EmailProcessor::_process(FALSE, Object(CRM_Core_DAO_MailSettings))
      #20 /srv/www/example/example.org/sites/all/modules/civicrm/api/v3/Job.php(386): CRM_Utils_Mail_EmailProcessor::processActivities()
      #21 /srv/www/example/example.org/sites/all/modules/civicrm/Civi/API/Provider/MagicFunctionProvider.php(89): civicrm_api3_job_fetch_activities((Array:1))
      #22 /srv/www/example/example.org/sites/all/modules/civicrm/Civi/API/Kernel.php(96): Civi\API\Provider\MagicFunctionProvider->invoke((Array:9))
      #23 /srv/www/example/example.org/sites/all/modules/civicrm/api/api.php(23): Civi\API\Kernel->run("job", "fetch_activities", (Array:1), NULL)
      #24 /srv/www/example/example.org/sites/all/modules/civicrm/drupal/drush/civicrm.drush.inc(1539): civicrm_api("job", "fetch_activities", (Array:1))
      #25 [internal function](): drush_civicrm_api("job.fetch_activities")
      #26 /usr/local/src/drush/includes/command.inc(366): call_user_func_array("drush_civicrm_api", (Array:1))
      #27 /usr/local/src/drush/includes/command.inc(217): _drush_invoke_hooks((Array:34), (Array:1))
      #28 [internal function](): drush_command("job.fetch_activities")
      #29 /usr/local/src/drush/includes/command.inc(185): call_user_func_array("drush_command", (Array:1))
      #30 /usr/local/src/drush/lib/Drush/Boot/BaseBoot.php(67): drush_dispatch((Array:34))
      #31 /usr/local/src/drush/includes/preflight.inc(66): Drush\Boot\BaseBoot->bootstrap_and_dispatch()
      #32 /usr/local/src/drush/drush.php(12): drush_main()
      #33 {main}
      

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            • Assignee:
              jitendra.purohit Jitendra Purohit
              Reporter:
              xurizaemon Chris Burgess
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              Dates

              • Created:
                Updated:
                Resolved: