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  1. CiviCRM
  2. CRM-19342

Membership Application and Renewal page not proceeding to Contribution Webform

    Details

    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      Dublin Food Coop is a member based consumer co-operative in Dublin. Our CiviCRM version number is actually 4.6.15 which is not available in the Version dropdown.
      >
      Our web page to allow new members pay their subscription on line stopped working back in April 2016. Instead of proceeding to the page where a new member can enter their card details they get the following errors:

      • Card Number field is required.
      • Security Code field is required.
      • Card Type field is required.
      • Billing First Name field is required.
      • Billing Last Name field is required.
      • Street Address field is required.
      • City field is required.
      • Country field is required.
      • Postal Code field is required.
      • Credit card expiration date cannot be a past date.
        All these errors are being reported before getting the chance to enter any card details and the form to enter the details does not display.
        >
        Issue appears to be with this component on our Contribution webform:
        Contribution Page civicrm_1_contribution_1_co... CiviCRM Billing Fields Membership Application and Renewal
        >
        The Payment Processor is Stripe and Stripe confirms that no contact has been made by our contribution page since the process stopped working.
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        Any suggestions greatly appreciated.
        >
        Thanks,
        >
        Gaby and Tessa

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            • Assignee:
              Unassigned
              Reporter:
              admindfc Admin DFC
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              • Created:
                Updated:
                Resolved: