Details
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Type: Bug
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Status: Done/Fixed
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Priority: Major
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Resolution: Won't Fix
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Affects Version/s: 4.6.14
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Fix Version/s: None
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Component/s: CiviMember
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Labels:
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Documentation Required?:None
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Funding Source:Needs Funding
Description
Dublin Food Coop is a member based consumer co-operative in Dublin. Our CiviCRM version number is actually 4.6.15 which is not available in the Version dropdown.
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Our web page to allow new members pay their subscription on line stopped working back in April 2016. Instead of proceeding to the page where a new member can enter their card details they get the following errors:
- Card Number field is required.
- Security Code field is required.
- Card Type field is required.
- Billing First Name field is required.
- Billing Last Name field is required.
- Street Address field is required.
- City field is required.
- Country field is required.
- Postal Code field is required.
- Credit card expiration date cannot be a past date.
All these errors are being reported before getting the chance to enter any card details and the form to enter the details does not display.
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Issue appears to be with this component on our Contribution webform:
Contribution Page civicrm_1_contribution_1_co... CiviCRM Billing Fields Membership Application and Renewal
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The Payment Processor is Stripe and Stripe confirms that no contact has been made by our contribution page since the process stopped working.
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Any suggestions greatly appreciated.
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Thanks,
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Gaby and Tessa