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  1. CiviCRM
  2. CRM-19352

custom multi performance very slow

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.7.11
    • Fix Version/s: 4.7.13
    • Component/s: Core CiviCRM
    • Labels:
    • Documentation Required?:
      None
    • Funding Source:
      Paid Issue Queue
    • Payment Status:
      Paid

      Description

      we're seeing very slow performance on custom multi-record data within the contact record when the record has a large number of records (~500+).

      • initial list load. the pagination improvement (CRM-17810) improves this, but it still seems to take much longer than it should to retrieve the first 25 records.
      • editing and saving a record: often crashes on save
      • copying a record: often crashes

      the behavior is only observed for contacts with a large number of multi-records.

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            • Assignee:
              jitendra.purohit Jitendra Purohit
              Reporter:
              lcdweb Brian Shaughnessy
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              Dates

              • Created:
                Updated:
                Resolved:

                Time Tracking

                Estimated:
                Original Estimate - 2 hours Original Estimate - 2 hours
                2h
                Remaining:
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                Logged:
                Time Spent - 7 hours, 20 minutes
                7h 20m