Details
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Type:
Bug
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Status: Won't Do
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Priority:
Major
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Resolution: Won't Do
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Affects Version/s: 4.7.12
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Fix Version/s: Unscheduled
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Component/s: CiviCase
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Labels:None
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Versioning Impact:Patch (backwards-compatible bug fixes)
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Documentation Required?:None
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Funding Source:Needs Funding
Description
I have an issue when running the search builder for CiviCase.
Bit of background: I have edited the default CiviCase statuses to "Active", "Ceased" and "Claimed".
I have quite a few cases in the database and when using the search builder to search for "Active" cases, I get incorrect results.
Some of the results listed are not active and some in the list have no case at all so I have no idea why they are showing up. However, when running a report on "Active" cases the results displayed are correct. So, the search builder is doing something different to how the CiviCase report is run.
I tried to replicate the issue on the sandbox but it appears to be working fine. Using Wordpress CMS.
EDIT Have been able to replicate on sandbox by deleting existing cases, search builder still reports as active.