Details

    • Type: New Feature
    • Status: Done/Fixed
    • Priority: Trivial
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.7.16
    • Fix Version/s: 4.7.21
    • Component/s: None
    • Versioning Impact:
      Minor (add functionality in backwards-compatible manner)
    • Documentation Required?:
      Developer Doc
    • Funding Source:
      Needs Funding
    • Verified?:
      No

      Description

      It would be beneficial to have a callable hook when an inbound SMS is received.

      Potential use cases include:

      • Applying custom logic to match the From phone number to contacts
      • Reformatting the From phone number to match the structure in the database (for example, replacing +614 with 04 for Australian mobile numbers)
      • Taking actions based on incoming SMS (such as adding the contact to a group if the message includes a specific keyword)
      • Sending an automatic reply SMS back to the sender

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            • Assignee:
              Unassigned
              Reporter:
              effy Effy Elden
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              Dates

              • Created:
                Updated:
                Resolved: