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  1. CiviCRM
  2. CRM-2035

CiviMail: unsubscribe message shouldn't suggest a re-subscribe action to non-public groups

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 1.7
    • Fix Version/s: 1.8
    • Component/s: CiviMail
    • Labels:
      None

      Description

      If a contact is on a private group and sends an unsubscribe request, they will receive a confirmation message with a link to re-subscribe. The re-subscribe email will be processed as a failure however since the group is not public.

      Solutions that I can think of ranked in order of quality:

      a) The full solution to have hash re-subscribes that work for both public and private groups. This is described here http://issues.civicrm.org/jira/browse/CRM-1799 but is not slated until 2.0.

      b) Not process re-subscribe links in the unsubscribe replies for private groups.

      c) Mention in the documentation or interface that the message templates for private groups should not contain re-subscribe links.

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            • Assignee:
              shailesh Shailesh Lende
              Reporter:
              chrism Chris Mott
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              Dates

              • Created:
                Updated:
                Resolved: