Details
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Type: Bug
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Status: Done/Fixed
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Priority: Trivial
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Resolution: Unresolved
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Affects Version/s: 4.7.19
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Fix Version/s: 5.4
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Component/s: CiviContribute
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Labels:
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Versioning Impact:Patch (backwards-compatible bug fixes)
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Documentation Required?:None
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Funding Source:Needs Funding
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Verified?:No
Description
In the last months sometimes we experienced anomalies when people used the Online Pay Now payment link functionality.
Mostly this functions perfectly redirecting our customers to a payment page where they can complete the payment for the pending contribution.
Sometimes (very rarely) this goes wrong and we end up with the following:
- The payment completes ok
- But it is not contributed to the contact the contribution belongs to.
- Instead a new contact is created
- And the contribution is moved to this new contact
- This new contact has the name "1"
I am not sure what goes wrong here, but I would think some more error handling would be required. Maybe the initial screen should show an error when the cid (= contact id) and ccid (contribution id) do not match?
I will try some more to replicate, but we had this several times in the last months. BTW. I do not have enough coding skills but thought this would be important as this seems like a data integrity issue kind of thing.