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  1. CiviCRM
  2. CRM-20986

Delineate between email and SMS templates on Message Templates page

          Details

          • Type: Improvement
          • Status: Open
          • Priority: Minor
          • Resolution: Unresolved
          • Affects Version/s: 4.7.21
          • Fix Version/s: None
          • Component/s: None
          • Labels:
          • Versioning Impact:
            Patch (backwards-compatible bug fixes)
          • Documentation Required?:
            None
          • Funding Source:
            Needs Funding
          • Verified?:
            No

            Description

            Currently the Message Templates shows all templates, regardless of whether they're an SMS template (designated by the is_sms column in the table) or not.

            There is no way to filter, tell if a template is SMS or not, or create a new SMS template.

            Editing an SMS template allows you to enter a subject line and HTML body, which is confusing as SMS templates don't use these.

            I'd suggest we either:

            • Exclude SMS templates from this page
            • Add categorisation so you can see SMS templates separate from email (either in a separate section, new page, or new column), and modify the UI so that editing SMS templates only shows relevant fields

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                  • Assignee:
                    Unassigned
                    Reporter:
                    effy Effy Elden
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                    Dates

                    • Created:
                      Updated: