Details
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Type:
Bug
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Status: Open
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Priority:
Major
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Resolution: Unresolved
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Affects Version/s: 4.7.23
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Fix Version/s: None
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Component/s: CiviEvent
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Labels:None
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Versioning Impact:Patch (backwards-compatible bug fixes)
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Documentation Required?:None
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Funding Source:Needs Funding
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Verified?:No
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How it works currently:Pay later information is shown on the confirmation screen already.
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How it should work:Pay later information should not be shown on the confirmation screen.
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Acceptance Criteria:Pay later information is not be shown on the confirmation screen anymore.
Description
In event registration, when one or more participants are registered, there is a confirmation page at the end with a summary, where you are asked to press continue. If the event is a "Pay later" event, the payment information (such as the bank account to transfer money to) is already displayed here. IMO, this is a bug.
We noticed the effect that a considerable percentage of participants (~20%) do not finish the registration and stop as soon as the payment information is displayed. Then they take a screenshot and pay the money, without their data being entered in the system. Thus, pay-later information should only be displayed when the registration is finished.