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  1. CiviCRM
  2. CRM-21387

Can't send test email: Sorry an error occurred and your information was not saved

          Details

          • Type: Bug
          • Status: Open
          • Priority: Important
          • Resolution: Unresolved
          • Affects Version/s: 4.7.26
          • Fix Version/s: None
          • Component/s: CiviMail
          • Labels:
            None
          • Versioning Impact:
            Patch (backwards-compatible bug fixes)
          • Documentation Required?:
            None
          • Funding Source:
            Needs Funding
          • Verified?:
            No

            Description

            After upgrading from 4.7.24 to 4.7.26, the CiviMail "Send Test" button produces a popup which says "Sorry an error occurred and your information was not saved" and the test email is not sent.

            Reproduced on demo site https://demo.circle-interactive.co.uk/civicrm.

             

            Emergency workaround: It is possible to set the recipients box to a test group, click Next and Send Immediately. Changes appear to be saved before sending.

             

             

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                  • Assignee:
                    Unassigned
                    Reporter:
                    bobs0 Bob Silvern
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                    Dates

                    • Created:
                      Updated: