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  1. CiviCRM
  2. CRM-21414

Event Balance is $0 but Contribution side thinks a Refund is owed

    Details

    • Type: Bug
    • Status: Won't Do
    • Priority: Critical
    • Resolution: Won't Do
    • Affects Version/s: 4.7.27
    • Fix Version/s: None
    • Component/s: CiviContribute, CiviEvent
    • Labels:
      None
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding
    • Verified?:
      No

      Description

      Not sure if this is a regression [this is 4.7.27] or if it has always been an issue - but switching a participant from one session -> to another -> produced:

      • Event Balance: $0 (which is correct)
      • Contribution Status: automatically switched to Pending refund (which is not correct; status is locked: can not be correct to completed;

      So the math here is wrong -> hence the conclusion: Pending Refund is wrong;

      Client has no access to phpMyAdmin and or any other backend tools - this scenario is created purely via the GUI;

      I'm going to try and reproduce this in a more standard environment - but wanted to file this issue to give people a heads up;

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            • Assignee:
              Unassigned
              Reporter:
              KarinG KarinG
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              Watchers:
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              Dates

              • Created:
                Updated:
                Resolved: