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  1. CiviCRM
  2. CRM-21421

Cannot update existing CaseContact

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Minor
          • Resolution: Fixed/Completed
          • Affects Version/s: 4.7.27
          • Fix Version/s: 4.7.30
          • Component/s: CiviCase
          • Labels:
          • Versioning Impact:
            Patch (backwards-compatible bug fixes)
          • Documentation Required?:
            None
          • Funding Source:
            Contributed Code
          • Verified?:
            No

            Description

            This prevents updates to cases (eg. changing case status).

            Caused by CRM-20537 (https://github.com/civicrm/civicrm-core/pull/10318/commits/738b63efa9ddd64488543726ea5282c5cb16b236) but effects only show once the database index is actually updated (by the CiviCRM check indices or manually).

             

            The function CRM_Case_BAO_CaseContact::create requires that you either specify a CaseContact ID or it will try and add a new one.  However, the database index UI_case_contact_id has recently been changed to be UNIQUE and was causing the function CRM_Case_BAO_CaseContact::create to crash.  The change has been in CiviCRM since 4.7.20 but I suspect the change was only made recently to the database as CiviCRM started warning when indexes were inconsistent.

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                  • Assignee:
                    Unassigned
                    Reporter:
                    mattwire Matthew Wire
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                    • Created:
                      Updated:
                      Resolved: