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  1. CiviCRM
  2. CRM-21620

confusing interface for staff registering contacts for events

    Details

    • Type: Bug
    • Status: Open
    • Priority: Minor
    • Resolution: Unresolved
    • Affects Version/s: 4.7.27, 4.7.28, 4.7.29
    • Fix Version/s: None
    • Component/s: CiviEvent
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Contributed Code
    • Verified?:
      No

      Description

      When staff (at a client org) go to register people for paid events there is a difference in the interface and the ability to actually take/process a payment depending on what path is taken to the registration form.

      If they start from the event admin page and click "Event Links" -> "Register Participant" they get a form that only allows for entering the last 4 digits of the credit card number (which of course is not enough data to actually charge the person the fee) If they start at a contact record, click the Events tab and then Submit Credit Card Event Registration, once they select the event and the price from the price set, they get a form that allows for entering all necessary payment information which does allow them to charge the user the fee.
      the suggestion from Jon G worked.

      change is to templates/CRM/Event/Form/ManageEvent/Tab.tpl at line 35

      <li><a class="crm-event-participant" href="{crmURL p='civicrm/participant/add' q="reset=1&action=\ add&context=standalone&eid=$id"}">{ts}Register Participant{/ts}</a></li> 

      should be:
      <li><a class="crm-event-participant" href="{crmURL p='civicrm/participant/add' q="reset=1&action=\ add&context=standalone&eid=$id&mode=live"}">{ts}Register Participant{/ts}</a></li>

      I'll submit a patch soon

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            • Assignee:
              Unassigned
              Reporter:
              ericg eric goldhagen
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                Updated:

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