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  1. CiviCRM
  2. CRM-21675

scheduled reminders: limit to group doesn't support smart groups

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Trivial
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.7.29
    • Fix Version/s: 5.3
    • Component/s: Core CiviCRM
    • Labels:
    • Versioning Impact:
      Patch (backwards-compatible bug fixes)
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding
    • Verified?:
      No

      Description

      To reproduce, setup a scheduled reminder (I was using one that triggers x days before a membership end date) and in the limit to group option select a smart group that includes a contact that would meet the reminder criteria. Trigger the reminders – user does not receive the email.

      This is because the limit to group option only joins with the group_contact table using the basic group membership model. It doesn't support smart group membership. As a result, contacts do not receive the reminder who are expected to.

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            • Assignee:
              Unassigned
              Reporter:
              lcdweb Brian Shaughnessy
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              Dates

              • Created:
                Updated:
                Resolved: