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  1. CiviCRM
  2. CRM-2450

Incorrect USPS credential results in data loss when updating contact

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 1.9
    • Fix Version/s: 2.0
    • Component/s: Core CiviCRM
    • Labels:
      None

      Description

      Occurs when:

      • address standardization is enabled
      • an incorrect USPS USERID is configured
        OR
      • your USPS USERID has not been granted access to the USPS production server

      If you enter a new contact or update an existing contact under these conditions, the contact's address fields are cleared, and the CiviCRM UI does not report any kind of problem.

      The USPS does notify of authentication issues in the XML they return. CiviCRM should see those, report them in the UI, and not update the contact.

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            • Assignee:
              junia Junia Biswas
              Reporter:
              jcm55 Jim Meehan
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              Dates

              • Created:
                Updated:
                Resolved: