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  1. CiviCRM
  2. CRM-3096

Offline Event Registration should use the same template for receipt and confirmation as online event registration so that all event info and price set info will be included

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 2.0
    • Fix Version/s: 2.1
    • Component/s: CiviEvent
    • Labels:
      None

      Description

      Currently we use a different template for confirmation / receipt email when a participant is registered offline (contact -> view -> events tab -> New Event Registration uses CRM/Contribute/Form/ReceiptMessageOffline.tpl). This means that the participant email is missing the following:

      • event details like start and end date, location, phone and email contact info for the event
      • event fee level OR price set information

      We should modify Event/Form/Participant.php so it can also use CRM/Event/Form/Registration/ReceiptMessage.tpl - and hence give the participant all the relevant info.

      NOTE: We've had a few people report that Price Set info is NOT being included for ONLINE Registration confirmations if the confirmation is sent when a Pending (pay later ) event's contribution record is updated to Completed. Please check this and fix if needed (Lobo thinks the price set id may be need to be retrieved explicitly since in the non-pay-later flow we get it from the session.)

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            • Assignee:
              dgg David Greenberg
              Reporter:
              dgg David Greenberg
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              Dates

              • Created:
                Updated:
                Resolved: