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  1. CiviCRM
  2. CRM-3758

CiviCRM non-recoverable error when completing donation with email address used before

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 2.0
    • Fix Version/s: None
    • Component/s: CiviContribute
    • Labels:
      None

      Description

      After using the same email address I used before, I clicked on Confirm on the confirmation page and then saw:

      Sorry. A non-recoverable error has occurred.

      DB Error: already exists

      Database Error Code: Duplicate entry 'tjcook@gmail.com-1' for key 4, 1062

      Return to home page.

      Error Details:

      Array
      (
      [callback] => Array
      (
      [0] => CRM_Core_Error
      [1] => handle
      )

      [code] => -5
      [message] => DB Error: already exists
      [mode] => 16
      [debug_info] => UPDATE civicrm_uf_match SET uf_id = 10 , uf_name = 'tjcook@gmail.com' , contact_id = 515 , domain_id = 1 WHERE ( civicrm_uf_match.id = 10 ) [nativecode=1062 ** Duplicate entry 'tjcook@gmail.com-1' for key 4]
      [type] => DB_Error
      [user_info] => UPDATE civicrm_uf_match SET uf_id = 10 , uf_name = 'tjcook@gmail.com' , contact_id = 515 , domain_id = 1 WHERE ( civicrm_uf_match.id = 10 ) [nativecode=1062 ** Duplicate entry 'tjcook@gmail.com-1' for key 4]
      [to_string] => [db_error: message="DB Error: already exists" code=-5 mode=callback callback=CRM_Core_Error::handle prefix="" info="UPDATE civicrm_uf_match SET uf_id = 10 , uf_name = 'tjcook@gmail.com' , contact_id = 515 , domain_id = 1 WHERE ( civicrm_uf_match.id = 10 ) [nativecode=1062 ** Duplicate entry 'tjcook@gmail.com-1' for key 4]"]
      )

      See action taken in attached screencast

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            • Assignee:
              lobo Donald A. Lobo
              Reporter:
              tjcook T.J. Cook
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              Dates

              • Created:
                Updated:
                Resolved: