Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Cannot Reproduce
    • Affects Version/s: 2.2.0
    • Fix Version/s: 2.2.0
    • Component/s: CiviMail
    • Labels:
      None

      Description

      migrated a working 2.0.3 installation -> 2.1.x -> 2.2b2, per upgrade instructions
      late last night:
      created large mailing (~300 recips, ~7 existing Groups)
      created new email content template [both plaintext and HTML];
      saved the email template for later re-use;
      used the Test Mailing feature
      [twice: with direct entry of a single email address in the input field; once: with a 2-person Test-Group];
      successfully received all 4 of these outbound emails;
      satisfied, I triggered the full mailing for immediate delivery, vs. scheduled delivery
      the job was displayed as having a Schedule time
      the time passed; the job did not clear;
      it became evident no-one received email;

      today, after checking the civimail.log file, I found many entries like this:

      -18:20:01- http://moveon-pdx.org/sites/all/modules/civicrm/bin/civimail.cronjob.php?name=civicrm&pass=<XXXXXXXXX>
      Resolving moveon-pdx.org... 74.86.87.177
      Connecting to moveon-pdx.org|74.86.87.177|:80... connected.
      HTTP request sent, awaiting response... 200 OK
      Length: unspecified [text/html]
      Saving to: `STDOUT'
      ERROR: You need to send a valid key to execute this file. More info at:http://wiki.civicrm.org/confluence/display/CRMUPCOMING/Command-line+Script+Configuration

      0K 20.1M=0s

      so I added a new key to the civicrm.settings.php file and the imap2soap cron invocation on our hosting control panel

      using the new key, I then ran the diagnostic at:
      http://wiki.civicrm.org/confluence/display/CRMUPCOMING/CiviMail+Processor

      and got this error:

      Fatal error: Uncaught exception 'Exception' with message 'Unknown protocol ' in /home/mopdx/public_html/sites/all/modules/civicrm/CRM/Mailing/MailStore.php:78 Stack trace: #0 /home/mopdx/public_html/sites/all/modules/civicrm/bin/CiviMailProcessor.php(60): CRM_Mailing_MailStore::getStore(NULL) #1 /home/mopdx/public_html/sites/all/modules/civicrm/bin/CiviMailProcessor.php(165): CiviMailProcessor::process(NULL) #2

      {main}

      thrown in /home/mopdx/public_html/sites/all/modules/civicrm/CRM/Mailing/MailStore.php on line 78

      my lay speculation: could this issue perhaps related to #CRM-4026 and/or #CRM-3506? I looked at the code in MailStore.php, and confirmed that the protocol selector's case statement is switching on the strings 'IMAP', 'POP3' etc.

      hunted through the db for the protocol settings, to see if they were in string form, or were still in numeric format;
      found a "suspicious" entry in the newly-relocated civicrm_preferences.mailing_backend:

      a:9:

      {s:5:"qfKey";s:32:"ca0d0cb80d054d7e8772c7477697ceb9";s:15:"outBound_option";s:1:"0";s:13:"sendmail_path";s:0:"";s:13:"sendmail_args";s:0:"";s:10:"smtpServer";s:9:"localhost";s:8:"smtpPort";s:2:"25";s:8:"smtpAuth";s:1:"1";s:12:"smtpUsername";s:22:"civicrm@moveon-pdx.org";s:12:"smtpPassword";s:10:"A2DBNGj3YX";}

      thinking that the outBound_option item might be the same "protocol" setting, I experimentally changed the field to

      a:9:

      {s:5:"qfKey";s:32:"ca0d0cb80d054d7e8772c7477697ceb9";s:15:"outBound_option";s:4:"IMAP";s:13:"sendmail_path";s:0:"";s:13:"sendmail_args";s:0:"";s:10:"smtpServer";s:9:"localhost";s:8:"smtpPort";s:2:"25";s:8:"smtpAuth";s:1:"1";s:12:"smtpUsername";s:22:"civicrm@moveon-pdx.org";s:12:"smtpPassword";s:10:"A2DBNGj3YX";}

      and retested;

      got the same behavior as in the first attempt:
      the mailing is listed in "Scheduled and Sent Mailings" as "Scheduled", with an immediate delivery time in the server's timebase, even though I left the scheduling popup menus in their default (non-specified) state, and instead set the "Send Immediately" checkbox.

      and the mailing has not been delivered.

        Attachments

          Activity

            People

            • Assignee:
              shot Piotr Szotkowski
              Reporter:
              adrianrf Adrian Russell-Falla
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: