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  1. CiviCRM
  2. CRM-4462

Add contact - matching contact message and link can cause users to lose their input

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 2.2.2
    • Fix Version/s: 2.2.3
    • Component/s: Core CiviCRM
    • Labels:
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      Description

      Currently there is no way for a user to verify whether the "potential duplicate" is actually a duplicate or not. If they click the link to EDIT the original contact - then any data they entered in the form so far is lost. We can improve this workflow by giving them the option to EITHER view the existing contact in a new window OR edit the existing contact if they are sure the record they are trying to add is a duplicate.

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            • Assignee:
              sunil Sunil Pawar
              Reporter:
              dgg David Greenberg
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              Dates

              • Created:
                Updated:
                Resolved: