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  1. CiviCRM
  2. CRM-5914

Contribution page with a Profile that includes a Group(s) field is unable to send email when 'Donate on behalf of an organization' is enabled and used

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 3.1.3
    • Fix Version/s: 3.1.4
    • Component/s: CiviMail
    • Labels:
      None

      Description

      http://forum.civicrm.org/index.php/topic,12538.0.
      Verified on http://drupal.demo.civicrm.org.
      The error message varies slightly depending on the mailing method, sendmail or smtp, but both throw the same basic error. When using sendmail:

      -------------------------------------------------------
      An error occurred when CiviCRM attempted to send an email (via SMTP). If you received this error after submitting on online contribution or event registration - the transaction was completed, but we were unable to send the email receipt.

      The mail library returned the following error message:
      Validation failed for: John Doe

      This is probably related to a problem in your Outbound Email Settings (Administer CiviCRM » Global Settings » Outbound Email), OR the FROM email address specifically configured for your contribution page or event. Possible causes are:

      Your Sendmail path is incorrect.
      Your Sendmail argument is incorrect.
      The FROM Email Address configured for this feature may not be a valid sender based on your email service provider rules.
      Check this page for more information.
      -------------------------------------------------------

      This is my first issue, I'm assuming this is 'Major', please correct me if I'm wrong. Confirmed with 3.1.3.

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            • Assignee:
              sunny.sharma Sunny Sharma
              Reporter:
              arjan Arjan
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              • Created:
                Updated:
                Resolved: