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  1. CiviCRM
  2. CRM-8072

Print Case Report Button does not work properly.

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Minor
          • Resolution: Fixed/Completed
          • Affects Version/s: 4.0.0, 4.0.1
          • Fix Version/s: 4.0.2
          • Component/s: CiviCase
          • Labels:
            None

            Description

            Clicking the Print Case Report button within a case causes a fatal error. I have tried this on Drupal 7 Civi 4.0 and 4.0.1. Both sites are running on a standard LAMP stack.

            Both times I receive a fatal error. I have tried this on the demo site but am unable to create a case because the case module is configured incorrectly.

            The errors I have received can be seen in this thread. http://forum.civicrm.org/index.php/topic,19819.0.html

            NOTE: This issue only occurs in 4.0.x. I've recreated it on my local D7 / 4.0.1 install. The report works properly in 3.4.1 / D6. The specific error is: Could not find valid value for caseid

            I added a backtrace and then added debug to CRM/Case/Form/Report.php. The retrieve() on line 69 is returning an empty value (in fact the $this object has null values for caseID, clientID etc. in 4.0.1. I added similar debug to that file in 3.4.1 and the preProcess was never called ??? ).

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                  • Assignee:
                    dakshayani Dakshayani Chinchwadkar
                    Reporter:
                    themusician Max Bronsema
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                    • Created:
                      Updated:
                      Resolved: