Uploaded image for project: 'CiviCRM'
  1. CiviCRM
  2. CRM-8768

When using file on case, give some (permanent) indication that the original has been filed

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.0.5
    • Fix Version/s: 4.1.0
    • Component/s: CiviCase
    • Labels:
      None

      Description

      In the original implementation, some care needed to be taken to avoid mismatches in the case story and the revision history, but for a few releases now the system makes a copy, and marks the original deleted, which for non-case activities makes it completely invisible and unrecoverable anyway, so the suggestion is to simply change the subject to indicate it has been filed.
      If you file-on-case an activity that is already a case activity, then the delete makes sense.

        Attachments

          Activity

            People

            • Assignee:
              dgg David Greenberg
              Reporter:
              demeritcowboy Dave D
            • Votes:
              0 Vote for this issue
              Watchers:
              0 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: