CRM-9100 Duplicate Emails through Event registration

          Details

          • Type: Improvement
          • Status: Done/Fixed
          • Priority: Major
          • Resolution: Fixed/Completed
          • Affects Version/s: 3.4.7
          • Fix Version/s: Unscheduled
          • Component/s: CiviEvent, Core CiviCRM
          • Labels:
            None
          • Documentation Required?:
            None
          • Funding Source:
            Needs Funding

            Description

            A contact can change his/her email so that it duplicates another individuals email.
            The process to create a duplicate:

            *Login as a user
            *Go to register for an event
            *On the registration, change the email of the logged in user.
            *The logged in user email is updated and if it matches an email of another CiviCRM contact record, a duplicate email is created.

            Duplicate emails for contacts creates lots of other issues – mostly confusion from users.

            This was verified in the demo environment.

            Solution: Eliminate the ability for a logged in user to change their email to an email that is tied to another contact record. (Event registration, contribution, profile) – this may need to be a configuration choice?

              Attachments

                Activity

                [CRM-9100] Duplicate Emails through Event registration
                Coleman Watts added a comment -

                You can address this by installing the nooverwrite extension.

                  People

                  • Assignee:
                    Donald A. Lobo
                    Reporter:
                    Paul Keogan

                    Dates

                    • Created:
                      Updated:
                      Resolved: