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  1. CiviCRM
  2. CRM-9100

Duplicate Emails through Event registration

    Details

    • Type: Improvement
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 3.4.7
    • Fix Version/s: Unscheduled
    • Component/s: CiviEvent, Core CiviCRM
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      A contact can change his/her email so that it duplicates another individuals email.
      The process to create a duplicate:

      *Login as a user
      *Go to register for an event
      *On the registration, change the email of the logged in user.
      *The logged in user email is updated and if it matches an email of another CiviCRM contact record, a duplicate email is created.

      Duplicate emails for contacts creates lots of other issues – mostly confusion from users.

      This was verified in the demo environment.

      Solution: Eliminate the ability for a logged in user to change their email to an email that is tied to another contact record. (Event registration, contribution, profile) – this may need to be a configuration choice?

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            People

            • Assignee:
              lobo Donald A. Lobo
              Reporter:
              pkeogan Paul Keogan
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              Dates

              • Created:
                Updated:
                Resolved: