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  1. CiviCRM
  2. CRM-935

Upgraded from 1.3 to 1.4 (drupal) and now I'm locked out of CiviCRM

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 1.4
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None

      Description

      I followed these instructions: http://wiki.civicrm.org/confluence/display/CRM/Upgrading+Drupal-Civicspace+Sites+from+v1.3+to+v1.4

      to upgrade an existing CiviCRM installation. I got as far as Step 7 and am now experiencing very odd behavior. I was logged in to drupal and had full administration access as expected, but when I clicked on the "civicrm" link in the navigation menu, I was immediately logged out of the site.

      I've tried it a few times, I can log in, and access admin privs just fine, but as soon as I try to use the navigation link to access civicrm, I am no longer logged in. Link says it will go to

      /index.php?q=civicrm

      but immediately forwards me to

      /index.php?q=civicrm/contact/search/basic&reset=1

      I am able to access /index.php?q=civicrm/admin directly, but all links there have similar behavior (adds "&reset=1" to the URL and kicks me out of the site.

      I'm not sure what is going on here. I'm also troubleshooting a separate issue, I have a working installation of drupal on "www.example.com" and on "subdomain.example.com" but the second installation was giving me errors until I manually (in the MYSQL variables table) turned the civicrm module off. I upgraded because that seemed like the logical first step towards troubleshooting my multi-domain issues.

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            • Assignee:
              lobo Donald A. Lobo
              Reporter:
              amanda Amanda Hickman
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              • Created:
                Updated:
                Resolved: