Details
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Type: Bug
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Status: Done/Fixed
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Priority: Minor
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Resolution: Fixed/Completed
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Affects Version/s: 4.1.0
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Fix Version/s: 4.1.0
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Component/s: Core CiviCRM
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Labels:None
Description
Hit a few issues while testing the 'send_reminders' Scheduled Job.
1. Activity Date Time token WORKS when included in the message template for the an Activity based reminder (
{activity.activity_date_time}) - but it's not present in the Insert Tokens dialog. This seems like a commonly used token for activity-based reminders and should be in the list.
2. I included
{contact.email_greeting}token in my reminder message template, and it evaluated empty in the email output even thought it is populated for the recipient (who is the activity assignee). Strangely, I also tried
{contact.last_name}- assuming that all contact tokens were broken. However that token did work.
3. When the 'is_repeat' properties are set and triggered, I get a fatal error in the Job Log results
"Finished execution of Send Scheduled Reminders with result: Failure, Error message: DB Error: unknown error"
To recreate:
1. Add a Scheduled Reminder for Activities of Type = Interview. When = 1 day before Activity Date Time. Repeat = every 4 hours until 2 days AFTER Activity Date Time. Recipient = Activity Assignees
2. Add an Interview activity assigned to a contact and set activity date time to 2 days ago.
3. Run send_reminder scheduled job (from /civicrm/admin/job - click More -> Execute for that job)
4. Check Job Log