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  1. CiviVolunteer
  2. VOL-282

Volunteers can register for filled opportunities


    • Type: Bug
    • Status: Done/Fixed
    • Priority: Minor
    • Resolution: Fixed/Completed
    • Affects Version/s: 2.2.1
    • Fix Version/s: 4.7.21-2.2.3
    • Labels:
    • Versioning Impact:
      Minor (add functionality in backwards-compatible manner)
    • Documentation Required?:
    • Verified?:



      There are a few avenues by which "extra" volunteers can enter the system:

      1. Concurrent use. Example: at 12 pm, Joe finds an opportunity he wants to sign up for and starts filling out the form. It's the last vacancy, but it takes him 5 minutes to complete it. Jane finds the same opportunity at 12:02 and completes the form in 2 minutes.
      2. The "additional volunteers" feature. For most opportunities, in addition to signing yourself up, you can register friends, colleagues, etc. Example: Dee finds an opportunity with two vacancies and begins registering. When she fills out the form she registers herself and two friends, putting the opportunity at plus-one capacity.
      3. Sharing links directly to the signup page, bypassing the "shopping cart." The way the system currently works is that once the "number of volunteers needed" configured for a volunteer opportunity is reached, the volunteer opportunity is removed from public listings. However, the sign up form has no intelligence about this.


      Concurrent use (Avenue #1) is tricky to address. As part of the form submission handling, we can do a last-second check before saving Joe's information and display a "Sorry, someone else claimed this before you" message, but that seems like a subpar user experience. As long as the chance of overbooking is low and the occurrences infrequent, such overbookings are tolerable and can be dealt with on a case by case basis. This avenue will not be addressed at this time.

      For Avenue #2, we can limit the number of additional volunteers that the user can register based on the number of vacancies. In Dee's case, when she types a 2 in the "Number of additional volunteers" field, let's:

      • change her entry to a 1 (i.e., the max that can be registered in addition to herself, based on the number of signups at the time of page load)
      • display a message, "This opportunity can accommodate only 1 more volunteer."
      • provide three buttons to choose from:
        • Continue with 1 volunteer
        • Search for other opportunities in this project
        • Search all volunteer projects

      Avenue #3 can be addressed by checking how much space is left when the user pulls up the page and displaying a message rather than a signup form if it's full.




            • Assignee:
              pittstains Frank J. Gómez
              pittstains Frank J. Gómez
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