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  1. CiviCRM
  2. CRM-13021

Could not find a valid session key Error returned after Quick Search using Browser Internet Explorer 10

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Critical
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.2.9
    • Fix Version/s: Unscheduled
    • Component/s: CiviCRM Search
    • Labels:
      None
    • Documentation Required?:
      None
    • Funding Source:
      Needs Funding

      Description

      "Could not find a valid session key" Error returned after Quick Search using Browser Internet Explorer 10

      Using Quick Search Box in upper left hand corner of page, searched for "LastName, FirstName" and, after seeing two result queue up under the box, hit enter and got the following (instead of two search results).

      =====================
      Sorry but we are not able to provide this at the moment.
      We can't load the requested web page. This page requires cookies to be
      enabled in your browser settings. Please check this setting and enable
      cookies (if they are not enabled). Then try again. If this error persists,
      contact the site adminstrator for assistance.

      Site Administrators: This error may indicate that users are accessing this
      page using a domain or URL other than the configured Base URL. EXAMPLE:
      Base URL is http://example.org, but some users are accessing the page via
      http://www.example.org or a domain alias like http://myotherexample.org.

      Error type: Could not find a valid session key.

      Return to home page. <http://domain.org/drupal/>

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            • Assignee:
              Unassigned
              Reporter:
              civifan2012 Kevin Hoar
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              Dates

              • Created:
                Updated:
                Resolved: