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  1. CiviCRM
  2. CRM-14931

CiviCase "Max instances" does not work nicely

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Critical
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.5
    • Fix Version/s: 4.5
    • Component/s: CiviCase
    • Labels:
      None
    • Sprint:
      Sprint CT2

      Description

      (In discussion of CRM-14798, a few issues have come up with using max instances. Below is a comment I've copied from dgg.)

      Max instances - Fatal error has been fixed. However, the behavior when trying to add an activity when max instances would be exceeded is 'ugly' and confusing:

      • pop-up dialog appears and stays empty
      • "Network error - unable to reach the server" error status box appears
      • The expected "info" status box appears as well with user message and invitation to 'edit the existing activity'.

      Seems like we should exit and put up user message w/o trying to load the pop-up form.

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            • Assignee:
              dgg David Greenberg
              Reporter:
              timotten Tim Otten
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              Dates

              • Created:
                Updated:
                Resolved: