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  1. CiviCRM
  2. CRM-15376

Repeat schedule reminders do not respect changes to original entity

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.4.7
    • Fix Version/s: 4.4.9, 4.5.3
    • Component/s: None
    • Labels:
      None
    • Documentation Required?:
      None

      Description

      We have a couple of customers experimenting with scheduled membership reminders and they have had a few instances of inappropriate reminders go out. I have narrowed one of the circumstances to being

      • if a membership reminder has gone out then scheduled reminders will also go out - regardless of whether the initial event - e.g. membership end data - has changed. I have managed to replicate this in a test

      Test & fix for 4.4 here:

      https://github.com/civicrm/civicrm-core/pull/4233

      BUT NOTE - that I have dealt with the situation where the earliest date a reminder should go out moves (e.g membership_end_date is moved later so don't send out reminders before that date + offset). I have not put any effort into the situation where the date moves earlier. The first possible date is calculated in a very simple way whereas the last date calculation is more complex - so I didn't work through how to reflect that in the reminders. This also reflects the fact I don't have any current situations where this is important.

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            • Assignee:
              yashodha Yashodha Chaku
              Reporter:
              eileen Eileen McNaughton
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              Dates

              • Created:
                Updated:
                Resolved: