Uploaded image for project: 'CiviCRM'
  1. CiviCRM
  2. CRM-15897

Contact ImagesUnviewable - Issue Persisting through 4.5.5

    Details

    • Type: Bug
    • Status: Done/Fixed
    • Priority: Major
    • Resolution: Fixed/Completed
    • Affects Version/s: 4.5.5
    • Fix Version/s: 4.5.7
    • Component/s: Core CiviCRM
    • Labels:
      None
    • Documentation Required?:
      User and Admin Doc

      Description

      Contact Profile Images display as "broken" in interface and when accessing them directly via generated link. See screenshot. No error messages thrown.

      Images can be accessed directly by hitting:

      http://site.com/sites/default/files/civicrm/custom/image.jpg

      but NOT by hitting the URLs generated in the contact/view page:

      http://site.com/civicrm/contact/imagefile?photo=image.jpg

      We have absolutely no custom code running that would interfere with the civicrm backend in this manner.

      Removing the image and reuploading does not resolve the issue.

      I can confirm this issue is NOT present in the current civicrm 4.5.5 demo site, I'm assuming its a "fresh install". Our site has been upgraded to current for several years now.

      Related to: https://issues.civicrm.org/jira/browse/CRM-14499

        Attachments

        1. civicrm_contact_image_broken.jpg
          15 kB
          Derek Leuridan
        2. civicrm_contact_image_broken2.jpg
          26 kB
          Derek Leuridan
        3. civicrm_contact_image_broken3.jpg
          29 kB
          Derek Leuridan
        4. civicrm_upload_directories.jpg
          92 kB
          Derek Leuridan
        5. Screen Shot 2015-02-17 at 12.06.14 AM.png
          989 kB
          Barbara Forbes-Lyons
        6. Screen Shot 2015-02-17 at 12.11.45 AM.png
          452 kB
          Barbara Forbes-Lyons

          Issue Links

            Activity

              People

              • Assignee:
                pratiksha pratiksha
                Reporter:
                derekl Derek Leuridan
              • Votes:
                0 Vote for this issue
                Watchers:
                11 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: