Uploaded image for project: 'CiviCRM'
  1. CiviCRM
  2. CRM-15897

Contact ImagesUnviewable - Issue Persisting through 4.5.5

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Major
          • Resolution: Fixed/Completed
          • Affects Version/s: 4.5.5
          • Fix Version/s: 4.5.7
          • Component/s: Core CiviCRM
          • Labels:
            None
          • Documentation Required?:
            User and Admin Doc

            Description

            Contact Profile Images display as "broken" in interface and when accessing them directly via generated link. See screenshot. No error messages thrown.

            Images can be accessed directly by hitting:

            http://site.com/sites/default/files/civicrm/custom/image.jpg

            but NOT by hitting the URLs generated in the contact/view page:

            http://site.com/civicrm/contact/imagefile?photo=image.jpg

            We have absolutely no custom code running that would interfere with the civicrm backend in this manner.

            Removing the image and reuploading does not resolve the issue.

            I can confirm this issue is NOT present in the current civicrm 4.5.5 demo site, I'm assuming its a "fresh install". Our site has been upgraded to current for several years now.

            Related to: https://issues.civicrm.org/jira/browse/CRM-14499

              Attachments

              1. civicrm_contact_image_broken.jpg
                15 kB
                Derek Leuridan
              2. civicrm_contact_image_broken2.jpg
                26 kB
                Derek Leuridan
              3. civicrm_contact_image_broken3.jpg
                29 kB
                Derek Leuridan
              4. civicrm_upload_directories.jpg
                92 kB
                Derek Leuridan
              5. Screen Shot 2015-02-17 at 12.06.14 AM.png
                989 kB
                Barbara Forbes-Lyons
              6. Screen Shot 2015-02-17 at 12.11.45 AM.png
                452 kB
                Barbara Forbes-Lyons

                Issue Links

                is supplemented by

                Bug - A problem which impairs or prevents the functions of the product. CRM-15896 Upgrade to 4.5.5 causes contact photos to be unviewable

                • Major - Major loss of function.
                • Done/Fixed

                  Activity

                    People

                    • Assignee:
                      pratiksha pratiksha
                      Reporter:
                      derekl Derek Leuridan
                    • Votes:
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                      Watchers:
                      11 Start watching this issue

                      Dates

                      • Created:
                        Updated:
                        Resolved: