Details
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Type:
Bug
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Status: Done/Fixed
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Priority:
Major
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Resolution: Incomplete
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Affects Version/s: 4.5.5, 4.5.6
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Fix Version/s: None
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Component/s: None
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Labels:None
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Documentation Required?:None
Description
Defined membership types with "Auto-renew required" specified do not generate a recurring contribution. This occurred on a live instance of 4.5.5, as well as in the 4.5.6 sandbox.
1) Create new Membership Type in CiviMember. Attributes: Rolling, 1 Month, Required.
2) Created Contribution Page specifying newly created Membership Type. (And turning on Payment Processor.)
3) Submitting new membership using new contribution page.
A review of the resulting transaction does not show a recurring contribution as expected.
Attachments
Activity
The problem on the live 4.5.5 site, is using authorize.net.
I did check both the watchdog log as well as the civicrm log and did not note any hints of the problem.
On the sandbox, we simply used the dummy processor. It does work properly on the 4.4 sandbox with the dummy payment processor.
Note also: The recurring payments on memberships did work prior to upgrading from 4.4.x to 4.5.5. We tried recreating the contribution page, but that too did not work.
-Dave
David - Can you check w/ some other folks on the IRC channel who's clients use Auth.net + recurring? I think there may have been some changes from 4.4 to 4.5 such that the recurring contribution record isn't created until the processor confirms, but not sure about that. Are you seeing evidence of confirmation from Auth.net on creation of the 'subscription' for the live site transactions ??
It's possible that this flow is completely broken in 4.5 - but that seems less likely than a configuration issue or ??
I think this relates
https://issues.civicrm.org/jira/browse/CRM-15527
This patch went into 4.4 & I had thought it went into 4.5 but I'm less sure looking at the ticket.
The patch & tests were originally written against master so 4.6 should be fine.
From memory the important part of the patch is this line
CRM-15527 is fixed for 4.6 and not 4.5
CRM-15527 is definitely in 4.5.5.
With these patches applied there remains an issue. Recurring memberships are still having an issue. It appears that the proper transaction is occurring on the first instance of the day (anecdotally) but then fails to properly post on subsequent transactions.
David - I don't think it's possible for us to work on this w/o more debugging info. I'd suggest adding some debugging statements which write to the Civi log file to try and get a handle on this. If you need help figuring out where to add debug statements - probably best to jump on IRC.
David -