CRM-16106 The Reply-To address is going to the bounce account

          Details

          • Type: Bug
          • Status: Done/Fixed
          • Priority: Minor
          • Resolution: Cannot Reproduce
          • Affects Version/s: 4.6
          • Fix Version/s: 4.6
          • Component/s: CiviMail
          • Labels:
            None
          • Documentation Required?:
            None

            Description

            Hi,

            I'm using the 4.6 beta3 version, on latest wordpress.
            until the 4.6 alpha versions, the reply-to email address was working, the mailing From address is the bounce@ account, but the reply to was the contact@ address.
            I noticed that after the update to beta versions, the contact@ account was not receiving any reply from emails and mailing sent from civicrm.
            After some tests I saw that the Reply-To address is the bounce@ address

            Reply-To: bounce+r+466+16963+8b09365df9ce6965@dlbrasilia.com.br
            From: =?utf-8?Q?DL_Bras=C3=ADlia?= <dl@dlbrasilia.com.br>
            Subject: =?utf-8?Q?L=C3=BAbina=2C_voc=C3=AA_quer_um_mundo_melhor=3F?=
            List-Unsubscribe: <bounce+u+466+16963+8b09365df9ce6965@dlbrasilia.com.br>
            Message-ID: <bounce+m+466+16963+8b09365df9ce6965@dlbrasilia.com.br>
            job_id: 466
            To: =?utf-8?Q?L=C3=BAbina_Guadagnim?= <lubna@dlbrasilia.com.br>
            Precedence: bulk
            X-CiviMail-Bounce: bounce+b+466+16963+8b09365df9ce6965@dlbrasilia.com.br

              Attachments

                Activity

                [CRM-16106] The Reply-To address is going to the bounce account
                Atif Shaikh added a comment -

                Rafael,

                I did the following steps to replicate the issue:
                As mentioned by you, I did an upgrade from civicrm alpha7 to civicrm beta3 on wordpress.
                Added another "From Email Address" Administrator >> CiviMail >> From Email Address refer here (http://snag.gy/iEOie.jpg).
                While creating mailing, I set the newly added "From Email Address" to "Reply-to" and the already existing one to "From" refer here (http://snag.gy/Mpqh0.jpg).
                Submitted Mailing and ran schedule job.
                Upon running schedule job for mailing, I noticed that the reply-to and from email address was proper, please refer here (http://paste2.org/2EggfVw4).

                Am I missing something? any feedback would be great.

                  People

                  • Assignee:
                    Atif Shaikh
                    Reporter:
                    Rafael Marconi

                    Dates

                    • Created:
                      Updated:
                      Resolved: