Details
-
Type: Bug
-
Status: Done/Fixed
-
Priority: Major
-
Resolution: Fixed/Completed
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Affects Version/s: 1.6
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Fix Version/s: 1.7
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Component/s: CiviMember
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Labels:None
Description
Using the UpdateMembershipRecord script on my dreamhost account,
well, is a bit of a problem. It seems that the process gets killed
before it can complete its task.
Is there some way I can tweak the script and/or my php.ini settings
so that it doesn't break . A copy of the response I got back from
dreamhost support is below.
Any help would be appreciated.
regards
Robert
ps - system details
PHP INFO as configured for the account is @ https://
secure.privaterra.org/info.php
Drupal - Version 5.1
CiviCRM - Ver 1.6.8703
Begin forwarded message:
> From: DreamHost Customer Support Team <support@dreamhost.com>
> Date: March 14, 2007 1:46:28 AM EDT (CA)
> Subject: Re: [robgue1 10718217] Drupal/CiviCRM - Update process
> geting killed
>
> Hello,
>
> On Tue, 13 Mar 2007, you wrote:
>
>> Dear Support:
>>
>> I am running a Drupal / CiviCRM site for Computer Professionals for
>> Social Responsibility, an organization i'm on the board of.
>>
>> The site is designed to maintain our membership database and process
>> payments.
>>
>> The install - mysql & php - seemed to go fine, however one of the
>> needed update scripts seems to get killed by dreamhost.
>>
>>
>> The line I use to start the script is below:
>>
>> /home/rguerra/php5/php5.cgi
>> /home/rguerra/websites/secure.privaterra.org/cpsr/modules/civicrm/
>> bin/UpdateM
>> embershipRecord.php
>>
>>
>> The script, that gets executed once a week - goes through the
>> membership records and updates them accordingly (ie. marks them as
>> expired, pending, etc).
>>
>> I'd appreciate your assistance and/or help so that the script can be
>> executed - just - once a week.
>>
>> please advise..
>>
>>
>> regards
>>
>> Robert Guerra
>> Director, Computer Professionals for Social Responsibility (CPSR)
>>
>> Ref:
>>
>> Drupal/Civicrm Support page @
>>
>> http://wiki.civicrm.org/confluence/display/CRM/CiviMember
>> +Guide#CiviMemberGui
>> de-KeepingMembershipStatusesUpdated
>>
>
> It appears your php processes are being killed by one of our system
> monitoring tools for memory usage, here's the most recent entry in the
> log:
>
> 2007-03-13 17:18:32 kill 10125 rguerra php5.cgi "Process puts
> user
> over total memory limit (106.29 is over limit)"
>
> Sadly we're not allowed to make any changes or exemptions to our
> memory
> usage policy, so there's not much I can suggest beyond trying to
> reduce
> the memory usage of your script.
>
> James
>
> –
> DreamHost Support Team + support@dreamhost.com
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> To continue this support case, just reply to this email.
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>
>